#vacancy #systemanalyst #trading #software #backend

Hello All 👋🏼

I am on the lookout for a Senior System Analyst, for our Back End Team, with experience in the Trading industry. 🚀

The JD can be found here 📍

Location : Limassol, Cyprus (relocation is provided)

Please DM me with your CV or any questions you may have 🤗📝

#vacancy #вакансия #Cyprus #Кипр #CRM #marketing
Вакансия: Senior CRM Manager
Компания: IBIT LTD (делаем продукт в сфере финтеха)
Локация: Лимасол, Кипр
Занятость: полная
Формат: офис, гибкий график
Трудоустройство: официальное

Для чего:
Планирование, проведение и анализ маркетинговых кампаний с использованием CRM-стратегий (push/email/SMS), генерация контента, анализ рассылок и так далее.

Чего мы ждем:
- Опыт на позиции CRM Manager от 2-х лет;
- Понимание статистики;
- Опыт аналитики;
- Знание CRM-систем и опыт их использования;
- Технические образование или бэкграунд;
- Будет плюсом знание языка разметки HTML и стилей CSS.

Релокация обязательна. Мы помогаем с ней, оформляем документы для вас и членов семьи, предоставляем жилье на 3 недели и релоцируем даже ваших питомцев :)

Контакт: Александра @leksdmiv. Буду рада ответить на ваши вопросы!

#vacancy #SMM #vacancy #vacancy #вакансия #igaming #gambling #betting #job #limassol

Всем привет!🙂

🔥В поиске «SMM Manager Senior/Lead» с опытом в iGaming (Gambling/Betting) 🔥

Локация — Лимасол, возможна релокация, full time

📌Чем предстоит заниматься:

– Участие в разработке и реализации стратегии присутствия компании в социальных сетях;
– Создание, ведение и развитие сообществ и групп в социальных сетях;
– Поиск, создание и размещение контента (текстов, фото, видео, аудио) в группах и сообществах
– Ведение рекламных кампаний, подготовка и размещение рекламных материалов в социальных сетях;
– Привлечение целевой аудитории, увеличение количества посетителей, подписчиков, участников групп;
– Коммуникация с аудиторией, ответы на вопросы, комментарии;
– Анализ эффективности рекламных кампаний, SMM-продвижения;
– Составление контент-планов;
– Мониторинг и анализ конкурентной среды;
– Подготовка аналитических отчетов;
– Формирование и постинг контента в Telegram/Instagram;
– Создание крутых мероприятий и активностей на наших площадках;
– Нескончаемая реализация крутых креативных идей.

📌Ожидания от кандидата:

– Опыт работы в CPA, партнерских программах и Affilate от 1 года, опыт работы с iGaming (Gambling/Betting));
– Умение писать привлекательные тексты;
– Грамотная устная и письменная речь;
– Работа с дизайнерами и грамотное составление ТЗ, внесение правок;
– Знание английского языка не ниже Upper-Intermediate (B2)+;
– Знание возможностей и ограничений социальных медиа: Telegram, YouTube, Twitch, Instagram и других;
– Понимание специфики продвижения в каждой из соцсетей;
– Опыт работы с сервисами веб-аналитики (Google Analytics, Яндекс.Метрика итд будет преимуществом);
– Наличие базовых компетенций по взаимодействию с графическими редакторами и фотостоками;
– Идейность, индивидуальный подход к работе;
– Наличие крутых креативных кейсов в gambling и других вертикалях.


Буду рада вашим CV - https://t.me/recruiter_Anasstasia

Job #Vacancy: Personal Assistant to the CEO
Location: #Limassol, Cyprus
Position Type: Full-Time
Job Description:
We are seeking a highly organized and proactive Personal Assistant to support our CEO. The ideal candidate will possess excellent communication skills and the ability to manage multiple tasks efficiently. This is a unique opportunity to work closely with senior leadership and play a pivotal role in the company's operations.
Key Responsibilities:
- Manage and coordinate the CEO’s schedule, appointments, and travel arrangements.
- Handle correspondence, draft emails, and prepare documents on behalf of the CEO.
- Assist in preparing reports, presentations, and meeting materials.
- Maintain confidential records and files.
- Coordinate and manage special projects as assigned.
Requirements:
• Languages:
- Excellent command of English and Russian is essential.
- Basic knowledge of Italian is required.
- Knowledge of Greek is an advantage.
• Experience:
- Previous experience as a personal assistant or executive assistant is preferred.
• Skills:
- Outstanding organizational and time management skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Strong verbal and written communication skills.
- Ability to handle sensitive information with the highest degree of integrity and confidentiality.
- Flexibility and adaptability to changing priorities and work demands.
📨 Send your CV you can in TG: @Iraze

#vacancy #вакансия #fulltime #Limassol #Cyprus #Remote #office #Senior #PHP #Symfony #onsite #Laravel #Yii

🔥Position: Senior PHP Developer
🔥Company: Brainsome
🔥Location: Limassol and Remote

Hi guys!
We are Brainsome, one of top-tier and trendsetting leaders in online customer acquisition, is a trailblazer in digital solutions, exclusively focusing on the US market with cutting-edge technologies and data-driven strategies. We cultivate a dynamic, creative work environment, empowering our team to be at the forefront of global market innovation.

We are looking for Senior PHP Developers for different projects (Remote and on-site in Limassol)

Your Responsibilities:
🔹Develop new functionality inside of existing ecosystem of related projects
🔹Create new projects that would become a part of that ecosystem
🔹Support of existing services
🔹Create unit and integration tests
🔹Code Reviewing of other teammates

Your Experience:
✔️Experience with PHP for 5 years
✔️Knowledge of one of the PHP frameworks: Symfony, Laravel, or Yii
✔️Experience with message-brokers (RabbitMQ or Kafka)
✔️Good knowledge of SQL (MySQL or Postgres)
✔️Basic experience with JavaScript
✔️Experience with Docker
✔️Understanding of OOP principles and programming patterns
✔️Result oriented approach
✔️Desire to create and develop high quality product
✔️Russian language, English - nice to have

We offer:
🔸Top rate pay
🔸Relocation Assistance (for the on-site roles)
🔸Sports compensation
🔸Language classes compensation
🔸Medical insurance
🔸Access to mental health service for any employee
🔸Cozy office in the center of Limassol
🔸Free lunches and snacks at the office
🔸Flexible working hours
🔸Senior-level team
🔸Team buildings and parties

📫Contact: @Svetlana_Kirichenko

#vacancy #вакансия #Cyprus #Кипр
Вакансия: Senior Backend Developer на Python со знанием Node.js.
Компания: IBIT LTD
Формат: офис, Лимасол, Кипр
Занятость: полная, гибкий график
Трудоустройство: официальное
Для чего:
Разработка новых и развитие текущих хайлоад подпроектов (финуслуги, маркетинг, работа с Big Data, etc.)
Стек:
Python 3
Django
Node.js
databases SQL
Aiohttp
Asyncio
Git
Релокация обязательна. Мы помогаем с ней, оформляем документы, предоставляем жилье на первое время.

Контакт: Александра @leksdmiv. Буду рада ответить на ваши вопросы!

#vacancy #вакансия #Cyprus #Кипр
Вакансия: Senior Backend Developer на Node.js со знанием Python.
Компания: IBIT LTD
Формат: офис, Лимасол, Кипр
Занятость: полная, гибкий график
Трудоустройство: официальное
Для чего:
Поддержка текущих сервисов и разработка новых: сервисы, предоставляющие API для общения с клиентами (Rest/WebSocket); различные процессоры для фоновых задач.​​​​​​​

Чего мы ждем:
— Отличное знание JS, WebSocket, Postgres, Mysql, Redis, Kafka;
— Понимание особенностей работы с нагруженными БД;
— Написание сложных SQL-запросов;
— Опыт работы с языком Python и желание расти в этом направлении;
— Знание Git;
— Понимание принципов асинхронного программирования.
Релокация обязательна. Мы помогаем с ней, оформляем документы, предоставляем жилье на первое время.

Контакт: Александра @leksdmiv. Буду рада ответить на ваши вопросы!

#vacancy #iGaming #Limassol #office #marketing

Position: Marketing Manager
Location: Limassol
Contanct: @EvelinaPersh

PLAYFINA team is looking for a Marketing Manager to join the team to work on the brand. We need a person with successful experience in a similar position in a product (gambling/betting verticals).

Requirements:
- Experience in Gambling from 1 year, and minimum 2-3 years of experience in a similar role.
- Experience in all areas of digital marketing;
- Ability to independently identify weaknesses on a project and align your tasks based on work priorities;
- Experience coordinating multiple internal company functions to achieve strategic business objectives;
- Experience with retention, understanding of user funnels and retention tools;
- Understanding of SEO;
- Experience working with SMM to develop networks and drive traffic to the site;
- Strong knowledge of the digital media mix: PPC, SEO, SEM, ORM, blogger marketing, email marketing, content management.
- Strong analytical skills and proficiency with marketing analytics tools;
- Sense of trends, creativity, proactivity;
- Ability to adapt to a fast-paced and dynamic industry;
- Ability to work with large amounts of data and draw conclusions from it.
- Proficient level of English (both written and verbal), Ua/Ru - native/fluent level.

What you will get:
- Competitive salary;
- Work in the office in Cyprus, Limassol - if you need relocation, we can help with all relocation-related issues;
- Medical insurance;
- Healthy lifestyle benefits;
- Office catering;
- Paid sick days and vacation days;
- Official holidays — days off;
- Unique experience, as our team realizes the best projects and is ready to share tips and tricks with you;
- Interesting and big projects in the iGaming industry;
- Cool team of specialists and everything you need for professional development.

#vacancy #вакансия #Cyprus #Кипр #motion #designer
🌿 Вакансия: Motion дизайнер

Компания: продуктовая финтех компания IBIT LTD
Локация: Лимасол, Кипр
Занятость: полная
Формат: офис, гибкий график
Трудоустройство: официальное

✨ Основной пласт задач: разработка видео - промо и обучающих материалов в команде с арт-директором, моушн дизайнерами и маркетологами.

✨ Технические требования:
— Обязательно наличие Showreel;
— Большой опыт работы в After Effects, а так же Illustrator, Photoshop;
— Опыт анимирования интерфейсов для вебсайтов и мобильных приложений;
— Понимание основ композиции, типографики, цветокоррекции, работы со светом;
— Умение работать с подбором и наложением звука;
— Для вакансии важно быть в курсе трендов социальных медиа.

✨ Преимуществом будет:
— Опыт работы с 3D.

✨ Мы помогаем кандидатам, не находящимся на Кипре, с релокацией, оформляем документы для вас и членов семьи, предоставляем жилье на 3 недели и релоцируем даже ваших питомцев :)

Жду ваших резюме и портфолио: https://t.me/leksdmiv ☺️

#vacancy #вакансия #Cyprus #Кипр #payment_analyst #analyst
Вакансия: Аналитик данных в сфере платежей
Компания: продуктовая финтех компания IBIT LTD
Локация: Лимасол, Кипр
Занятость: полная
Формат: офис, гибкий график
Трудоустройство: официальное

Для чего:
Ваши задачи будут включать поиск аномалий, настройку системы мониторинга, исследование рынка и поиск дополнительных решений для оплаты, а также анализ условий платежных провайдеров и выработку рекомендаций по оптимизации накладных расходов.


Чего мы ждем:
✅ Хорошие знания математической статистики и теории вероятности, включая анализ временных рядов;
✅ Опыт работы от 2-3 лет на позиции аналитика или data scientist, предпочтительно в сфере fintech;
✅ Хорошие знания SQL, опыт составления сложных аналитических запросов (подзапросы, оконные функции);
✅ Хорошие знания Python, включая библиотеки pandas и numpy, будет плюсом опыт работы с Django;
✅ Навыки data mining/scrapping/parsing, включая работу с большим количеством разнородных источников информации;
✅ Опыт работы с системой управления версиями Git;
✅ Самостоятельность и проактивность в исследованиях.

Будет плюсом:
— Опыт работы с BI системами, такими как Tableau, SuperSet, Grafana.

Мы помогаем кандидатам, не находящимся на Кипре, с релокацией, оформляем документы для вас и членов семьи, предоставляем жилье на 3 недели и релоцируем даже ваших питомцев :)

Контакт: Александра @leksdmiv. Буду рада ответить на ваши вопросы!

#vacancy #iGaming #Limassol #office #ChiefProductOfficer #CPO

Position: Chief Product Officer
Location: Limassol
Contanct: @EvelinaPersh

IGaming product PLAYFINA
PLAYFINA team is looking for a Chief Product Officer to join the team and will be in charge of the company’s entire product strategy from start to finish. We need a person with successful experience in a similar position in a product (gambling/betting verticals).

Requirements:
- Experience in Gambling/Betting niche as a Chief Product Officer for 2 years or more.
- Extensive experience in product management, preferably in a senior leadership role.
- Strong analytical skills with a deep understanding of key casino metrics including bonus systems, and industry trends (GGR, NGR, RTP, RR, C2R/R2D, LVT, Bonus Cost/Rate).
- Deep understanding of the gambling industry, particularly in online casinos.
- Excellent leadership and team management skills.
- Proven track record of successfully developing and launching products.
- Strong strategic thinking and vision-setting abilities.
- Proficiency in creating and implementing product strategies and roadmaps.
- Ability to analyze market, customer, and product data to inform decisions.
- Effective communication and relationship-building skills.
- Innovative and forward-thinking mindset.
- Strong problem-solving abilities.
- Ability to work collaboratively with cross-functional teams and senior management.
- High level of adaptability and resilience in a fast-paced environment.
- Proficient level of English (both written and verbal), Ua/Ru - native/fluent level.

What you will get:
- Competitive salary;
- Work in the office in Cyprus, Limassol - if you need relocation, we can help with all relocation-related issues;
- Medical insurance;
- Healthy lifestyle benefits;
- Office catering;
- Paid sick days and vacation days;
- Official holidays — days off;
- Unique experience, as our team realizes the best projects and is ready to share tips and tricks with you;
- Interesting and big projects in the iGaming industry;
- No micromanagement and bureaucracy: we encourage self-organization and trust;
- Cool team of specialists and everything you need for professional development.

#vacancy #job #Cyprus #Limassol #Office #fulltime #officemanager #personalassistant #adtech

Динамично развивающаяся команда Kuvelli в поисках ОФИС МЕНЕДЖЕРа с функциями PA (Personal Assistant) в офис в Лимассоле.

Наша платформа - это международный рекламный нетворк, предоставляющий уникальные функции паблишерам и рекламодателям благодаря передовым технологиям сбора и обработки информации о портретах и предпочтениях посетителей интернет-ресурсов, которые позволяют подобрать идеальную пару “пользователь - рекламодатель”, тем самым оптимизируя рекламные кампании для достижения максимальной эффективности.

Мы занимаем стабильное положение среди передовых игроков в индустрии, десятки тысяч клиентов по всему миру ежедневно пользуются нашими решениями, чтобы максимизировать свои рекламные бюджеты и увеличивать свои доходы.

✨ Основные обязанности:
Поддержание офиса в работоспособном состоянии:
— Закупка необходимой канцелярии, мебели и техники, оформление доставок хоз. товаров, продуктов, цветов и подарков для офиса, создание уюта и приятной атмосферы
— Отправка и получение почты, документов

Поддержание корпоративной жизни и сотрудников:
— Активная помощь в организации корпоративов компании: подбор места, составление сметы, концепции мероприятия, закупка необходимых продуктов
— Активная помощь в релокации сотрудников на Кипр – время от времени подбор квартир, переговоры с владельцами недвижимости

Участие в планировании годового бюджета, учёт расходов в своей зоне административной деятельности, отслеживание затрат на соответствие бюджету

Личные поручение топ менеджеров (съездить, забрать, отдать, купить, оформить билеты, заказать подарки и т.д.)

✨ Требования к кандидату:
Знание Лимассола и локальных особенностей Кипра
Знание русского, английского, греческого на уровне, достаточном для коммуникации
Внимательность, хозяйственность, исполнительность, проактивность и ответственность
Умение оперативно находить пути решения возникающих нестандартных задач (быстро что-то загуглить, найти, оплатить, быстро принять решение самостоятельно, узнать что-то наперёд, предвосхитить проблему), т.е. умение работать на результат
Наличие личного автомобиля (компенсируем расходы на бензин)

✨ Мы предлагаем:
Комфортный офис в Лимассоле, график 5/2 с 10 до 19.00
Официальное трудоустройство, 100% официальная заработная плата
Полный соц. пакет (доплата до 100% оклада при отпускных и больничных)
Систематизированная обратная связь от коллег и руководителя
Корпоративные мероприятия и корпоративная культура, где главная ценность - это люди!

📩Вопросы и резюме: @Wellka

#vacancy #officemanager #limassol #fulltime

Hi, Everyone! 👩🏼‍💻
We're looking for an organised, proactive individual to help keep our office running smoothly. You will be overseeing daily office operations, managing schedules and appointments, coordinating meetings and events, handling correspondence and office supplies. ✨
We would like you to have excellent organisational and multitasking skills, strong communication abilities, proficiency in office software, experience in office management is a plus.
If you're ready to be a part of our team, send your resume/questions @nadinsidorenkova

#vacancy #вакансия #Limassol #fulltime #PHP #QA

Brainsome, one of top-tier and trendsetting leaders in online customer acquisition, is a trailblazer in digital solutions, exclusively focusing on the US market with cutting-edge technologies and data-driven strategies. We cultivate a dynamic, creative work environment, empowering our team to be at the forefront of global market innovation.

Right now, we're looking for:

📌 PHP Developer (office/relocate)
📌 Accountant (office)
📌 QA (office)
📌 Conversion Growth Manager (office)
📌 Data Analyst (office)
📌 Social Team Lead

💫 All our vacancies are here
💫 Send CV on email: hr@brainsome.com

Job Category: PowerManage L3 technical support Employment Type: Full time Location: Cyprus What you will do: PowerManage is an AlmaLinux-based platform that provides capabilities to control and manage end users' security panels hosted by intrusion security service providers. As an engineer hired for this position, you will be part of the L3 technical support team, providing support during regular working hours to enterprise customers using PowerManage in various parts of the world (Europe, APAC, LATAM, South Africa, etc.). In rare cases, when critical production issues occur, an engineer should be available during non-working hours. Responsibilities • Provide technical support to customers' production installations during regular working hours • Communicate effectively with the L2 technical support team • Troubleshoot and resolve software issues in a production environment • Handle DevOps-specific tasks, including automation, monitoring, and infrastructure management What we look for: Required • Advanced experience with Linux systems • Strong troubleshooting skills • Good networking skills • Solid experience with monitoring systems (Prometheus, Grafana, Zabbix) • Good analytical skills • English level: Upper-intermediate: • Ability to handle email communication and phone calls in English • Ability to read and write technical documentation Preferred • Experience with cloud providers (AWS, GCP) • Understanding of databases (MariaDB, Redis, PostgreSQL) • Ability to read and write Python and bash scripts • Understanding of the SDLC (Software Development Life Cycle) principles • Understanding of cybersecurity best practices Here’s what we have to offer • Competitive pay. • Paid vacation, holidays, and sick time. • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. • Encouraging and collaborative team environment. • Scheduling and management support. Language: English, Ukrainian

#vacancy #job #вакансия #Cyprus
Fullstack Engineer (Python, JavaScript)
Experience: 3+ years
Job: FULL/PART-TIME
About us:
Historica.org We are developing an innovative web application that combines interactive historical maps with a comprehensive aggregator of historical sources, including texts, maps, and datasets. Our mission is to provide users with an engaging platform to explore history in a format that suits their needs. We are currently conducting research with historians and other experts to better understand user needs, and we are looking for an experienced Fullstack Engineer to join our team and help bring our MVP from prototype to production.
Location: Cyprus/Remote.
Requirements:
- 3+ years of commercial experience with Python (FastAPI/Flask/Django);
- Strong experience with JavaScript and frontend frameworks (Vue.js/React);
- Proficiency in RESTful API development and integration;
- Experience working with databases (PostgreSQL, MongoDB, etc.);
- Solid understanding of AWS or other cloud providers;
- Experience with microservices architecture;
- Familiarity with CI/CD pipelines;
- Proficiency in English and Russian.
Nice to have:
- Experience in GIS development, including working with mapping libraries (e.g., Leaflet, GeoDjango, PostGIS);
- Experience with cloud platforms (AWS, Google Cloud, Azure);
- Experience in Data Engineering, including ETL pipeline design and implementation.
Responsibilities:
- Develop and maintain the backend using Python (FastAPI, Flask, or Django);
- Build and integrate interactive historical maps using Python/JavaScript and GIS libraries;
- Design and implement RESTful APIs for data integration;
- Manage and deploy infrastructure on AWS;
- Troubleshoot and resolve issues as they arise.
Please send CV https://t.me/aserbinova

#ML #hybrid #вакансия #job #vacancy #Limassol #Cyprus

ML Engineer

⚽️Wayvee - real-time Customer Satisfaction analytics.
The next frontier in Retail Analytics – no camera, just insight.
We have created technology that detects spatial and physiological characteristics of individuals using radar waves (privacy-based tool). Having obtained a provisional patent, we are currently testing our product in initial stores in Cyprus and the USA.
Our mission is to Decode Human with RadioWave!
We are working to unlock the full potential of peaceful radio waves, and we are already making progress.

🚦Schedule: full time, hybrid (Limassol).

🔗Responsibilities:
1. Data analysis in a physical experiment for business tasks: data analysis, hypothesis formulation and testing, search for algorithms to extract useful information from data, writing scripts to automate the execution of developed algorithms.
2. Solve Data Science tasks on time series of human coordinates and energy distributions by velocities.
3. Main direction: development of ML algorithms for Person recognition with Real Time Database based on gait data.
4. Actively participate in the development and debugging of a human activity analysis system using FMCW radar.
5. Develop and maintain machine learning algorithms and models in production.
6. Proactive position: study and implement new approaches, algorithms, methods, frameworks, etc.


💪Requirements:
1. Experience working with ML models for Recognition with Real Time Database tasks.
2. Knowledge of Python for data analysis – pandas, numpy, scipy, sklearn, PyTorch, or TensorFlow.
3. A bachelor's or master's degree in computer science, preferably in data science or machine learning, is a plus.
4. Experience working with time series is a plus.
5. A background related to physics is a plus.
6. Experience working on commercial projects is a plus.


🤌What We Offer:

1. Flexible working hours.
2. 24 annual leave work days.
3. 7 personal days off;
4. 100% paid sick leave days.
5. Fair and reasonable travel and entertainment expenses.
6. Professional development opportunities.
7. Access to individual and group sessions with a corporate HR-therapist.
8. Reimbursement of coaching fees twice a year, up to 200 euros per session.
9. Relocation to Limassol (Cyprus) if it is necessary.

📩Feel free to send your CV to me directly @Kate_bell. If I don't respond within 1 business day, don't hesitate to remind me🐶🐶

#vacancy #applynow #cyprus #limassol

Company: FxPro
🏆 Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai.

Here are hot position we have in our Limassol office:
Senior QA Engineer (Backend)
Senior Jira Automation Engineer
Senior System Analyst (Backend)

🤼‍♂️ FxPro boasts a diverse workforce of almost 400 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story!

For the mentioned positions we are ready to provide relocation support.

‼️Vacancy: Personal Assistant
📍Limassol
Full time/part time

What will you do:
Ensuring smooth daily activities
Coordinating the meetings of the director
Participation with events organization
Other personal duty upon to request


What do you have:
Experience with the same role at least 1 year;
Fluent in English and Greek (any other language is a plus);
Excellent time management skills;
Experience with discreetly handling confidential information;
Excellent written and verbal communication skills;
Ability to be flexible and adaptive to changing needs;

For CV and more details DM👇
#vacancy #pa #work

#вакансия #vacancy #contentmoderator #customersupport #teamlead #cyprus #nicosia #onsite #office

🚀An international Tech company is looking for an experienced Team Lead Customer Support & Content Moderation to manage a small team of customer support agents and content moderators.

📍Location: Nicosia, Cyprus (on-site)

💶Salary: 2000-2500 euro (net)/month

Requirements:
✔️Experience in a supervisory or team lead role, preferably within a customer support or content moderation environment;
✔️Strong leadership and people management skills with the ability to motivate and develop a team;
✔️ Excellent communication and interpersonal skills;
✔️ Familiarity with customer support ticketing systems and live chat software;
✔️ Strong problem-solving skills and the ability to work under pressure.
✔️Previous experience within the FinTech or FX Industry will be considered an advantage
✔️Already in Cyprus, preferably in Nicosia.

Responsibilities:
● Team Management: Lead, mentor, and supervise a team of customer support agents and content moderators. Provide ongoing training, support, and development opportunities;
● Customer Support: Ensure the team delivers exceptional customer service through ticketing and live chat channels. Monitor performance and implement improvements where necessary;
● Content Moderation: Oversee the content moderation process, ensuring adherence to company policies and community guidelines. Coordinate the integration of Hive AI moderation software with human review processes;
● Performance Monitoring: Track team performance metrics, provide regular feedback, and conduct performance reviews
● Problem Resolution: Address and resolve escalated customer issues and content moderation challenges promptly and effectively;
● Reporting: Prepare and present regular reports on team performance, customer satisfaction, and content moderation outcomes to senior management;
● Collaboration: Work closely with other departments to ensure seamless operations and contribute to the continuous improvement of processes and policies.

🔥Opportunities for You:
● Great work schedule: Monday-Friday from 9:00-18:00 or 10:00 to 19:00;
● Friendly environment with amazing international team;
● Cool office based in Nicosia, paid days off according to Cyprus law;
● Start-up fun vibes, no bureaucracy, great opportunity to grow and succeed together with the company, career and professional development.

📩For questions and CV applications, please, contact @zhamilia_cy 🫶🏼

💻 Recruitment Agency Zhamilia Berentzen
zhamilia.com