@232580840
Hello Mikayel,
To say it clearly : This is of course not the normal procedure ! As dealers are legally obliged in Europe to exchange defective devices, your dealer should first replace your defective unit
with a new SMH5 and then send the defective unit to his distributor with a request for inspection. SENA does not send official requests to dealers to make an exchange. It looks like you
will have to send your SMH5 to SENA in Cologne, Germany after all. We apologize for all your inconveniences. Should I then send you the return instructions ?
Kind regards
Marcus
SENA Europe GmbH
Warranty Team
2020-08-07 09:59:42
IKV@x001a
Напиши что тебя не устраивает этот процесс и ты хочешь возврат денег)
2020-08-07 10:01:03
Mike Burton 🇺🇦@m_brtn
сообщение удалено
2020-08-07 10:01:58
𝑪𝒐𝒔𝒕𝒂@costarider
Значит ты прав. Тыкай этим в БА
2020-08-07 10:08:15
oo00oo@394989595
фигасе, 5ка сломалась? у меня две и них прожили 7 лет. одну запорол когда в разъем криво воткнул наушники
2020-08-07 10:34:59