#vacancy #вакансия #remote #customersupport #fulltime

Всем привет!
Наша команда Mr Bit в поиске коммуникабельного и ответственного специалиста на роль Customer Support Operator.
💵Мы предлагаем:
- работа в продуктовой компании;
- возможность работать удаленно почти из любой точки мира;
- сменный график;
- заработная плата с привязкой к курсы, а также бонусы за KPI.

🚀Нам важно:
- наличие любого опыта коммуникации с клиентами в разных сферах;
- свободный английский и русский;
- отличные коммуникативные навыки, стрессоустойчивость, внимательность.
✉️Буду рада вашим откликам, пишите в тг @annabalas🩵💜

#Vacancy #VentorTech #BizDev #BusinessDevelopment #Sales #job #English #Poland #Georgia #Europe

VentorTech is looking for an experienced Business Development Manager to lead efforts in identifying new growth opportunities and driving strategic market expansion.

Needed:
• At least 3 years of B2B sales experience, ideally within IT or ERP systems.
• Upper-Intermediate+ level of English, excellent communication and negotiation skills.
• Knowledge of sales techniques and client acquisition methods.
• Understanding the business processes in sales.
• Proficiency in working with CRM systems.

Optional (but advantageous):
• Strong knowledge of the Odoo platform or similar ERP systems.
• Domain knowledge in Logistics, Accounting & Finance, Customer Relationship
• Management (CRM), Project Management, E-Commerce, Manufacturing and MRP.
• Proficiency in languages other than English.

We offer:
• Salary: Competitive salary based on your expectations.
• Bonuses: Directly linked to your successfully closed deals.
• Salary Review: Typically once a year.
• Career Growth: Opportunity to advance to Sales Lead/Head of Sales as the team grows.
• Professional Development: Participation in international projects, business trips to Europe, and collaboration with an experienced team of professionals.
• Benefits Package: Medical insurance compensation, local transport compensation (Warsaw), or a bonus for setting up a home office for remote work, compensation for professional development.
• Comfortable Working Conditions: Modern office, supportive corporate culture, and focus on results.

Link to apply: https://portal.ventor.tech/jobs/detail/business-development-manager-42

VentorTech Team is also one of our benefits, you can learn more about us in the Interview.

Всем привет! Меня зовут Максим. Я, Media-Buyer со стажем больше 8 лет, ищет команду в которой бы продолжил развиваться на различных проектах в которых надо привлекать пользователей закупки на абсолютно разных источниках.

Основной опыт закупки: мобильные приложения.
Основные источники - VKads, MyTarget, Facebook, in-app, tik-tok

Основные направления:

E-com
Betting
Datting
Casino

Пишите в ЛС за CV

#cv #resume #marketing #useraqcusition #mediabuyer

#resume #cv #резюме
Должность: #Project manager #менеджер проектов #remote #pm #
ЗП: по договоренности
Опыт: в роли руководителя проектов в Альфа Инвестициях, Альфа-Банке, QIWI-банке (совесть). И еще в страховании и эл. коммерции (в роли менеджера проектов).

Коротко о том, что я умею:
- Генерировать, тестировать и масштабировать гипотезы
- Внедрить новые или оптимизировать существующие процессы
- Рассчитать эффективности будущей фичи, запустить mvp, проанализировать результаты и масштабировать
- Построить и запустить цепочку коммуникации с пользователем (email/push/баннеры/sms)
- Сегментировать аудиторию и подбирать индивидуальный подход к каждому сегменту (коммуникации)
- Рассказать пользователю о новом функционале сервиса так, что он начнет им пользоваться
- Делать так, чтобы вся работа команды была прозрачной: бэклог приоретизирован, каждый член команды знает какая задача у него в спринте
- Придумывать и менеджерить запуск спец.проектов: игрушки и прочие приколы.

Ссылка на резюме: http://cv_lusia.tilda.ws
Контакты: @lusia_ya

Всем привет!

Компания Easybrain (Топ-15 разработчик игр в мире на iOS, Топ-2 разработчик паззлов в мире; часть Embracer Group) ищет классных специалистов на следующие 🔥 вакансии на Кипре:

• Middle/Senior Mobile QA Engineer
• Middle/Senior Unity Developer
• Senior 2D Unity Animator
• Senior Data Scientist
• Senior HTML5 Game Developer
• Senior Marketing Designer
• Senior Motion Designer/Video Editor
• Senior Product Manager
• Senior Project Manager

Подробности каждой вакансии здесь.

Что мы предлагаем: высокий уровень ЗП + ежемесячные бонусы🤩, релокацию сотрудника и его семьи, оплату спортивных увлечений, страховку, уроки английского/греческого, обучение, корпоративные тимбилдинги и другое!

Ждем ваши резюме 👉🏻 career@easybrain.com

#vacancy #job #limassol #cyprus

#vacancy #вакансия #sales #продажи #junior #larnaca #ларнака

О компании: Международный холдинг, который занимается разработкой и поддержкой системы управления контентом крупных компаний, в том числе с мировой известностью, основная часть которых представляет собой B2B решения развлекательной, игровой и спортивной тематики

В поисках Junior Sales Manager

Чем предстоит заниматься:
Обработка обращений клиентов, желающих подключиться к агентской партнерской программе
Объяснение концепции партнерской программы и принципов генерации прибыли партнером
Повышение конверсии подключаемых партнеров относительно написавших обращения
Подготовка доступов для подключившихся партнеров
Самостоятельный поиск целевой аудитории и крупных потенциальных партнеров
Поиск и разработка рекламных решений для продвижения партнерской программы

Что ожидаем:
Мы готовы рассмотреть junior менеджера по продажам с большим потенциалом к развитию
Качественный подход к продажам
Хорошие знание ПК
Навыки общения, поставленная речь
Способность к быстрому обучению
Способность к однотонной работе

Что предлагаем:
Официальное оформление в штат по ТК Кипра
Достойный уровень заработной платы
Работа современном и комфортном офисе в городе Ларнака
График работы 2/2 с 9:00 до 21:00
Бесплатные завтраки и обеды в офисе
Регулярные корпоративы
Возможность профессионального развития

контакт - @Anya_Recruiter

#CV #projectmanager #remote #hybrid #onsite

Всем привет! 
Специалист в области IT (IT Manager/Junior Penetration Tester) ищет работу на Кипре. Имеет вид на жительство, англичанин, владеет только английским. 
В настоящее время готовится к прохождению сертификации eCPPT для дальнейшего совершенствования навыков.

Должность: IT Manager/Junior Penetration Tester 
Опыт: 25+ лет в сфере IT
Формат работы: работа в офисе/гибрид/удалёнка
Локация: Кипр
Язык: английский (родной)
Основные навыки:
Управление информационной безопасностью • Сертификация ITIL • Администрирование систем Linux • Продукты Microsoft • Кибербезопасность
Квалификации:
Agile Project Management with Scrum Certification
ITIL V3 Life-cycle Certificate in Service Transition
ITIL V3 Life-cycle Certificate in Service Operation
Linux Engineer Certification
Computer Forensic Investigator Certification (CHFI)
Nuix investigation and eDiscovery NTSP Certification
Microsoft Certified Systems Engineer (MCSE)

Email: CB675@protonmail.com
LinkedIn: https://www.linkedin.com/in/cb675/

An accomplished IT Manager, with extensive expertise in technology management. Also a cybersecurity enthusiast, actively participates in bug bounty programs and is proficient in enumeration and vulnerability analysis. Currently pursuing an eCPPT certification to further advance his skills.

Position: IT Manager/Junior Penetration Tester
Experience: 25+ years in the IT sphere
Work Format: on-site/hybrid/remote
Location: Cyprus
Languages: English (native)
Top skills:
Information Security Management • ITIL Certified • Linux System Administration • Microsoft Products • Cybersecurity
Qualifications:
Agile Project Management with Scrum Certification
ITIL V3 Life-cycle Certificate in Service Transition
ITIL V3 Life-cycle Certificate in Service Operation
Linux Engineer Certification
Computer Forensic Investigator Certification (CHFI)
Nuix investigation and eDiscovery NTSP Certification
Microsoft Certified Systems Engineer (MCSE)
Email: CB675@protonmail.com
LinkedIn: https://www.linkedin.com/in/cb675/

#CV
Ищу работу волонтером/стажёром/ассистентом/джуном аналитика данных в Лимассоле. Виза - жена программиста.

#vacancy #вакансия #job #opportunity #fulltime #Limassol #Cyprus #office #DataEngineer #DWH #SQL #PostgreSQL #MySQL #Airflow #Airbyte #Kafka #Debeziu #ClickHouse

HI guys! Here’s another amazing opportunity from Brainsome!

🔥Position: DATA ENGINEER
🔥Company: Brainsome
🔥Location: Limassol, office near The Limassol Zoo

Project Description:
Our product is a streamlined platform for managing and optimizing digital advertising, designed to handle high traffic volumes and complex data processing. We manage a system that processes thousands of requests per second, with a total data volume reaching tens of terabytes. The platform includes tools for ad publishers to submit traffic, a traffic exchange engine that enables seamless buying and selling of traffic, and a CRM-like platform for managing advertisers, ad publishers, and key settings within the traffic exchange process. We specialize in solving complex challenges in processing and analyzing large-scale data.

Your Experience:
✔️ 4+ years of experience in data engineering
✔️ Strong proficiency in SQL and experience with databases such as ClickHouse, PostgreSQL, MySQL
✔️ Hands-on experience with tools such as Airflow, Airbyte, Kafka, and Debezium
✔️ Programming skills in Python for data processing
✔️ Experience with version control systems (e.g., Git)
✔️ Understanding of data security and data protection best practices
✔️ A results-oriented approach with attention to detail and problem-solving skills

Your Responsibilities:
🔹Designing, developing, and maintaining data warehouses (DWH) and storage schemas
🔹Creating and maintaining data pipelines to transfer data between source databases and the DWH
🔹Working with various data sources, including relational databases, message queues, external APIs, and Google Sheets, and developing custom connectors for these sources
🔹Collaborating with data analysts to design and maintain data marts and integrate them with BI tools such as Tableau
🔹Contributing to data architecture decisions and assisting in the selection of appropriate technologies for projects
🔹Optimizing the performance and scalability of existing databases and data warehouses
🔹Handling large datasets, ensuring their availability, reliability, and integrity

We offer:
🔸Top rate pay
🔸Relocation Assistance
🔸Sports compensation
🔸Language classes compensation
🔸Medical insurance
🔸Free lunches and snacks at the office
🔸Access to mental health service
🔸Cozy office in the center of Limassol
🔸Flexible working hours
🔸Senior-level team
🔸Team buildings and parties

📫Contact: @Svetlana_Kirichenko_ITRecruiter

#qalead #qa #vacancy #senior #remote #fulltime #gamedev

Position: QA TEAM LEAD (AUTOMATION TESTING)
Company: devtodev
Location: office in Cyprus / Hybrid

Founded in 2014, devtodev helps developers analyze their games and apps, and delivers data-driven insights for optimizing user retention, maximizing conversions, and creating a personalized experience

Responsibilities:
Your primary responsibility involves developing and supporting services for a high-load analytics system.

Requirements:
Must-haves:  
- Proficient in OOP and microservice architecture.
- Minimum of 3 years of relevant work experience.
- Strong proficiency in Java/Kotlin for developing multithreaded systems.
- Experience with PostgreSQL: SQL, query plan optimization.
- English proficiency at B2-C1 level.

Nice-to-haves:
- Familiarity with NoSQL databases.
- Previous experience with Kafka.
- Familiarity with ClickHouse.
- Competence in setting up CI/CD processes.
- Linux system administration skills.
- Experience in developing high-load systems.
- Familiarity with AWS services.

What We Offer:
- Collaborative work environment with friendly and professional colleagues.
- Exciting and diverse challenges daily.
- Paid leave and sick leave benefits.
- Opportunities for personal growth and learning in a supportive atmosphere.

Contact hr@devtodev.com or @natalikobelman

#CV #Резюме #javascript #typescript #react #frontend #middle #senior #фронтенд #удаленная #релокейт

Позиция: Frontend developer
Формат работы: удаленно, готов к релокейту
Занятость: частичная, полная, проектная
Опыт: 3+ лет коммерческого опыта

Навыки:
● Javascript/Typescript
● React (React Query, Redux, Toolkit, Router, Thunk, Saga, Style-Component, Hooks, Context)
● NextJS
● GraphQL
● Rest API, Axios
● HTML, SCSS, CSS modules
● Git, NPM, Yarn
● MaterialUI, Ant Design
● UNIT tests, Jest, e2e (Cypress)
● Jira
● Figma
● Storybook
● Webpack
● SCRUM, Agile

CV (PDF) - https://drive.google.com/file/d/1A8Jcui2gK0znEAkWrhm8aQ0NpMmoEeFP/view?usp=sharing

Языки:
● Английский (B2)
● Русский (родной)

Контакты:
Telegram - @LeonKovz
Github - https://github.com/TomatoVan
LinkedIn - https://www.linkedin.com/in/leokovzel
Email- kovzel.leo@gmail.com

#CV #UIUX #UI/UX #UI #UX #Design

Hi. My name is Andranik. I’m a UI/UX designer from Armenia with more than 4 years working experience. Have been working mostly with e-commerce, igaming projects and applications design.

Position:
Middle/middle+ UX/UI Designer

Format:
On-site, Hybrid, Remote

Languages:
English, Russian, Armenian

Contacts:
+37498849484

https://www.behance.net/A_Karapetyan

https://www.linkedin.com/in/andranik-karapetyan-296798262/

and.karapetyan93@gmail.com

#Cyprus #Vacancy #iGaming #Limassol #AffiliateManager

Job Title: Affiliate Manager – iGaming (Tier 1)
Location: Limassol, Cyprus
Salary: Competitive + Bonuses
Company: Illusionclicks

Illusionclicks is looking for an experienced Affiliate Manager to manage and grow our affiliate program for Tier 1 markets (UK, Germany, Canada, etc.) in the iGaming space. You will be responsible for building relationships with high-performing affiliates, optimizing their performance, and driving quality traffic to our online casino brands.

🔥Key Responsibilities
• Recruit, manage, and develop top-tier affiliates in the iGaming industry.
• Monitor and optimize affiliate performance to maximize conversions and ROI.
• Negotiate deals and commission structures with affiliates.
• Ensure all affiliate activities comply with iGaming regulations.
• Analyze data and create reports on affiliate performance.

🔥Key Requirements
• 3+ years of experience in affiliate management within iGaming.
• Strong understanding of Tier 1 markets and industry trends.
• Excellent communication and negotiation skills.
• Experience with affiliate tracking platforms.
• Fluent in English.

📝 Interested? Apply now: @hr_1992

#vacancy #iGaming

🔥We are looking for a dynamic Chief Operating Officer (KZ) at our iGaming company🔥

💠Requirements:
- Previous experience as a COO or CEO;
- Excellent understanding of the gambling industry across different markets;
- Knowledge of betting/gaming legal rules and regulations;
- Proven success in managing a team of 5+ employees;
- Highly organized with strong commercial thinking;
- Strong business acumen and negotiation skills;
- Ability to take action and lead in the face of complex challenges;
- Leadership and business development expertise;
- Strong self-motivation, autonomy, and a passion for forward-thinking, with a drive to work in a fast-paced environment;
- Ability to handle ambiguity, take risks, and provide solutions to resolve issues;
- Advanced English proficiency.

💠Responsibilities:
- Oversee the operational and commercial activities within the company’s ecosystem;
- Ensure the achievement of all planned financial and economic targets;
- Participate in the planning, development, and implementation of strategic goals, and define priority areas for the company's growth;
- Develop and control the efficient formation of all departments within the PIN-UP ecosystem;
- Optimize, regulate, and implement necessary business processes;
- Address administrative, financial, legal, and HR matters alongside other employees;
- Assess risks and opportunities in project execution;
- Plan, implement, and control the budget, focusing on cost optimization;
- Drive the company’s growth in key metrics: revenue, brand awareness, active players, CGR;
- Implement marketing campaigns;
- Analyze the market and develop improvement strategies;
- Collaborate with C-level and top management to achieve operational goals.

💫Ready for the challenge? Let's connect!
📲@recruiter_w

IT холдинг EvoPlay

🔥Вакансія: Monitoring Manager🔥
📌Офіс: Лімасол

📌Основні задачі: сапорт e-commerce проектів;
щоденний моніторинг проходження онлайн платежів;
пошук причин непрацездатності методів та їх вирішення;
співробітництво з командою розробників та комунікації із зовнішніми провайдерами;
швидке та ефективне вирішення проблем, що виникають.
Особисті якості: високий рівень відповідальності, уважність, вміння працювати як у команді, так і самостійно.

#Cyprus #Limassol #vacancy #finance #billing #operation

#вакансия #vacancy #php #developer #laravel #cyprus #limassol #onsite #office #middle

🚀An international leading financial services company (Crypto & FX trading niche) with several offices around the world is looking for a Middle/Senior PHP Laravel Developer.

📍Location: Limassol, Cyprus (on-site/hybrid)

Requirements:
✔️Previous working experience as a PHP / Laravel Developer for 3+ years;
✔️Hands on experience with SQL schema design, SOLID principles, REST API design;
✔️ Software testing (PHPUnit, PHPSpec);
✔️ MySQL profiling and query optimization;
✔️ Experience with Git;
✔️Previous experience within the FinTech or FX Industry will be considered an advantage
✔️A BIG plus if you are Already in Cyprus (or with ready documents to relocate asap).🌴

💶Salary: 4000-5000 euro net
(depends on your skills)

Responsibilities:
● Develop and extend the functionality of Web Applications;
● Write high-quality, scalable, and secure code;
● Write Unit, functional, and integration tests;
● Working on database optimization;
● Analyze business requirements and implement them;
● Writing technical documentation for implemented features;
● Providing support for production systems and proactively addressing technical issues;
● Collaborate with development, product, and stakeholder meet deadlines.

🔥Opportunities for You:
● Work in a friendly environment with cool International team;
● Modern, stylish and highly efficient work space;
● Сompetitive salary, bonus scheme based on results, encouragement of initiatives, medical insurance, corporate events, etc.

📩For questions and CV applications, please, contact @zhamilia_cy 🫶🏼

💻 Recruitment Agency Zhamilia Berentzen
zhamilia.com

#vacancy #job #вакансия #relocation #Cyprus #Limassol #designer

🌟Payperless team is looking for a Product Designer
Full description here

🏢 Join us for a full-time role at our beautiful office in Limassol!

Requirements:
🔺 2+ years as a UI/UX designer in product teams
🔺 Experience in fintech web/mobile
🔺 Fluent in English, both spoken & written

We offer:
🙌🏼 Relocation support
🙌🏼 Full-time, hybrid
🙌🏼 Competitive salary
🙌🏼 Great team environment

📌 Your CV and portfolio -> @skvortsova_797

#vacancy #job #вакансия #remote #edtech #marketing #ppc #mediabuying


👩‍💻Senior PPC Specialist

Company: LiveXP (edTech)
Format: Remote

LiveXP is an innovative EdTech company committed to transforming the education landscape through cutting-edge technology. We are passionate about creating innovative and engaging platforms that empower learners and educators worldwide.

Now we are looking for a Senior PPC Specialist to join out team.


🖇Responsibilities:

-Launch, monitor, and optimize Google Ads campaigns to achieve KPIs
-Manage budgets, optimization goals, creative assets and develop campaign structure in Google with global promotion
-Analyze and optimize campaign performance, providing useful insights and alerts.
-Develop and implement new advertising strategies and tests.
-Collaborate with content team to create effective ad creatives.


🖇Requirements:
-Deep expertise in Google Ads and experience in inhouse projects
-Deep expertise in different campaign types: search, display, demand gen, youtube, dsa, remarketing, rlsa, apps
-Experience with successful testing of custom audiences, custom segments and combined segments
-Ability to launch Google Ads experiments
-Strong analytical skills to monitor campaigns performance
-Experience with GA4, Looker
-Experience with different BI systems: (PBI, Tableau, Amplitude, etc.)
-Experience with multichannel analytics
-Experience with attribution models
-Experience with notion, jira
-Ability to independently manage high budgets, maintain plan-fact and creative problem solving.

📌Job description
💌DM @yamy04

#vacancy #vacancies #hiring #applynow #softwareengineering #software #softwaredeveloper #dotnet #devops #vip #qa #projectmanager #hybrid #customersuccess #accountmanager #data #businessanalyst #limassol #job #jobs

B2Tech is growing its HQ in Limassol! 🚀

B2Tech is a software house that powers a growing sports betting platform.

Discover our 10 opportunities right here! 👇

All opportunities are HYBRID.

𝗥&𝗗

𝗠𝗶𝗱 𝗗𝗲𝘃𝗢𝗽𝘀 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 – 𝗖𝘆𝗽𝗿𝘂𝘀
🔹Automate and optimize infrastructure for scalability.
🔹Work on cutting-edge projects with cloud technologies.

𝗝𝘂𝗻𝗶𝗼𝗿 .𝗡𝗘𝗧 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 – 𝗖𝘆𝗽𝗿𝘂𝘀
🔹Learn and grow while working with senior developers.
🔹Build scalable backend systems within a growing team.

.𝗡𝗘𝗧 𝗧𝗲𝗰𝗵 𝗟𝗲𝗮𝗱 (𝗖𝗼𝗿𝗲) – 𝗖𝘆𝗽𝗿𝘂𝘀
🔹Drive innovation in key projects with full autonomy.
🔹Lead the development of our core systems and services.

𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 – 𝗖𝘆𝗽𝗿𝘂𝘀
🔹Improve software delivery with automated testing.
🔹Lead the automation strategy to ensure flawless releases.

.𝗡𝗘𝗧 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱 (𝗚𝗮𝗺𝗶𝗻𝗴 & 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻) – 𝗖𝘆𝗽𝗿𝘂𝘀
🔹Drive key gaming and integration solutions.
🔹Lead a senior .NET team in building innovative products.


𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁

𝗔𝗴𝗶𝗹𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗖𝘆𝗽𝗿𝘂𝘀
🔹Empower cross-functional teams to deliver results.
🔹Lead and deliver projects using Agile methodologies.

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 – 𝗖𝘆𝗽𝗿𝘂𝘀, 𝗜𝘀𝗿𝗮𝗲𝗹
🔹Oversee project progress and align with business goals.
🔹Lead multi-national teams to deliver successful projects.


𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴

𝗩𝗜𝗣 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 – 𝗖𝘆𝗽𝗿𝘂𝘀
🔹Shape the VIP experience and drive customer loyalty.
🔹Assist in launching new VIP campaigns for B2C brands.

𝗦𝗲𝗻𝗶𝗼𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 – 𝗖𝘆𝗽𝗿𝘂𝘀, 𝗔𝗹𝗯𝗮𝗻𝗶𝗮
🔹Work on strategic projects with direct business impact.
🔹Enable data-driven decision-making via business insights.


𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗖𝘆𝗽𝗿𝘂𝘀
🔹Build lasting relationships and help clients thrive.
🔹Bring out the best by providing expert support.


Check out our job ads at the following link! ⤵️

https://careers.b2tech.com/jobs

You can also DM @NickAngy if you want to learn more.

#vacancy #iGaming #HeadofSupport #Support Job Vacancy: Head of support
Location: Cyprus, Paphos
Work type:Hybrid-office
Responsibilities:
-Team Leadership: Lead, manage, and inspire a team of customer support professionals to deliver exceptional service to online casino players.
-Operational Oversight: Ensure smooth day-to-day operations of the support team.
-Quality Assurance: Implement quality assurance programs and monitor service quality through metrics and customer feedback.
-Training and Development: Develop training programs and provide ongoing coaching to support team members .
-Performance Analysis: Analyze support metrics and KPIs to identify trends, issues, and opportunities for improvement, and implement strategies accordingly.
-Compliance: Ensure compliance with industry regulations and standards related to customer support and responsible gaming practices.
Requirements:
-Experience: 2+ years of experience in a senior management role within customer support, preferably in the online gaming or casino industry.
-Leadership Skills: Strong leadership abilities with a proven track record of building and managing high-performing teams.
-Customer Focus: Deep understanding of customer service principles and a passion for delivering exceptional customer experiences.
-Analytical Skills: Excellent analytical and problem-solving skills, with the ability to interpret data and metrics to drive operational decisions.
-Knowledge of Online Gaming: Familiarity with online casino products, services, and industry trends is highly desirable.