#vacancy #fulltime #Limassol #remote #support

📢 Vacancy: Junior IT Support Specialist
📍Limassol, remote


Job Summary:
As a Junior IT Support Specialist, you will be responsible for assisting with the day-to-day IT operations, troubleshooting technical issues, and ensuring that our systems and services are running smoothly during the night shift. This role requires a proactive individual with a strong technical background and excellent problem-solving skills.

Key Responsibilities:
Provide technical support to for office in all its operations addressing hardware, software, and network issues.
Monitor and maintain IT systems and infrastructure, ensuring optimal performance and reliability.

Assist with the setup, configuration, and installation of new hardware and software.
Perform routine system checks, backups, and updates as scheduled.
Document and track issues and resolutions in the helpdesk ticketing system.
Collaborate with senior IT staff to escalate and resolve complex technical problems.
Ensure adherence to IT policies and procedures, including security protocols.
Participate in night shift handover and communication with day shift teams.

Qualifications:
Basic understanding of IT support principles, hardware, software, and networking.
Familiarity with Windows and macOS operating systems.
Strong troubleshooting and problem-solving skills.
Good communication skills and the ability to work well under pressure.
Ability to work independently and manage time effectively during night shifts.
Prior experience in a similar role is a plus but not required.

What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Night shift allowance.

How to Apply:
Interested candidates are invited to send their resume and cover letter to [email protected] with the subject line "Junior IT Support Specialist Application''.

We look forward to welcoming a new member to our IT team!