#vacancy #CS #CustomerSupport #TechSupport #CustomerSuccess #support #integration #Limassol #fulltime
🔥 Role: Integration manager
👩💻 Company: IREV
🌎 Location: Limassol, Cyprus
⏰ Job type: Full-time
📩HR @hr_irev
IREV is a revolutionary performance marketing company for escalating partnerships and performance. We are on the lookout for a skilled Integration Manager to join our team. This role is crucial for maintaining high-quality technical support and facilitating the seamless integration of our software with client systems.
Key Responsibilities:
• Deliver outstanding technical support through chat services, messaging apps, and our ticketing system, ensuring client issues are resolved efficiently.
• Oversee the setup and continuous updating of external software integrations, ensuring flawless functionality and client satisfaction.
• Work directly with our development team to refine software integrations and troubleshoot issues, enhancing our product’s compatibility and performance.
• Utilize tools such as Postman for effective API management and maintain meticulous API documentation to support client needs and developer requirements.
• Actively manage communications with clients about ongoing integrations and updates, ensuring they are informed and satisfied with the progress.
Our ideal candidate will possess:
• Advanced proficiency in English; knowledge of Russian is a plus.
• A minimum of 1 year of experience in technical support or a client-facing role within the IT or marketing sectors.
• Demonstrated experience with API management and external software integrations.
• Strong problem-solving skills and the ability to work independently.
• Exceptional communication skills, capable of effectively coordinating between clients and technical teams.
• A commitment to continuous learning and adaptation in a fast-paced industry.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Office in the heart of Limassol.
•Ability to grow with the company within transparent grading system.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!
2024-09-10 10:18:29
#vacancy #onsite #office #hr
🎯Role: HR generalist
🚀Company: IREV
👩💻Seniority lvl: Middle
🌎Location: Limassol, Cyprus
📩HR @hr_irev
We are on the lookout for a passionate HR Specialist to join our team and play a key role in shaping and evolving our HR processes and culture.
Key Responsibilities:
•HR Process Development: Maintain and continuously develop HR processes across the entire HR cycle, ensuring they align with organizational goals and industry best practices.
•Recruiting: Lead and manage the full recruitment process, including sourcing, interviewing, and onboarding candidates to meet the organization’s talent needs.
•Culture Development: Foster and enhance the company's culture by organizing online and offsite corporate events that promote team collaboration, engagement, and a positive work environment.
•Team Communication & Retention: Work closely with team leads and department heads to understand their needs, increase retention levels, and promote a cohesive and productive team environment.
•Payroll Participation: Collaborate in the preparation of payroll, ensuring accuracy and timely distribution of employee compensation.
•Talent Engagement: Conduct regular HR talks and feedback sessions with employees to enhance engagement, satisfaction, and overall workplace morale.
•Policy and Compliance Management: monitor HR policies and procedures to ensure compliance with local labor laws and organizational standards.
Our Ideal Candidate Will Possess:
•Minimum 3 years of relevant HR experience, including recruitment and employee engagement.
•Proficient in English, both written and spoken, at a B2 level or higher.
•Fluent in Russian.
•Bachelor’s degree in HRM or related field (preferred).
•Strong communication and organizational abilities.
•Proficiency in HR tools and software.
•Detail-oriented with strong multitasking and problem-solving skills.
•Passionate about fostering a positive workplace culture.
Benefits:
•Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!
•Cozy, pet-friendly office in the heart of Limassol.
•Ability to grow within a transparent grading system and bonuses.
•Enjoy a generous vacation package of 21 working days per year.
•Take advantage of 7 paid sick leaves annually, no doctor's note required.
•An inclusive and adaptable company culture.
•Team Buildings and Happy hours.
Challenge yourself as an HR Specialist with a high level of autonomy and zero bureaucracy! Shape your career in IT with IREV! Join now!
2024-09-17 08:47:57