#vacancy #CS #CustomerSupport #TechSupport #CustomerSuccess #support #integration #Limassol #fulltime 🔥 Role: Integration manager 👩‍💻 Company: IREV 🌎 Location: Limassol, Cyprus ⏰ Job type: Full-time 📩HR @hr_irev IREV is a revolutionary performance marketing company for escalating partnerships and performance. We are on the lookout for a skilled Integration Manager to join our team. This role is crucial for maintaining high-quality technical support and facilitating the seamless integration of our software with client systems. Key Responsibilities: • Deliver outstanding technical support through chat services, messaging apps, and our ticketing system, ensuring client issues are resolved efficiently. • Oversee the setup and continuous updating of external software integrations, ensuring flawless functionality and client satisfaction. • Work directly with our development team to refine software integrations and troubleshoot issues, enhancing our product’s compatibility and performance. • Utilize tools such as Postman for effective API management and maintain meticulous API documentation to support client needs and developer requirements. • Actively manage communications with clients about ongoing integrations and updates, ensuring they are informed and satisfied with the progress. Our ideal candidate will possess: • Advanced proficiency in English; knowledge of Russian is a plus. • A minimum of 1 year of experience in technical support or a client-facing role within the IT or marketing sectors. • Demonstrated experience with API management and external software integrations. • Strong problem-solving skills and the ability to work independently. • Exceptional communication skills, capable of effectively coordinating between clients and technical teams. • A commitment to continuous learning and adaptation in a fast-paced industry. Benefits: •Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us! •Office in the heart of Limassol. •Ability to grow with the company within transparent grading system. •Enjoy a generous vacation package of 21 working days per year. •Take advantage of 7 paid sick leaves annually, no doctor's note required. •An inclusive and adaptable company culture. •Team Buildings and Happy hours. If you are passionate about affiliate marketing, have a proven track record, and thrive in a dynamic, growth-oriented environment, we would love to hear from you. Join our team and be part of shaping the future of affiliate marketing with our innovative SaaS platform!

#vacancy #onsite #office #hr 🎯Role: HR generalist 🚀Company: IREV 👩‍💻Seniority lvl: Middle 🌎Location: Limassol, Cyprus 📩HR @hr_irev We are on the lookout for a passionate HR Specialist to join our team and play a key role in shaping and evolving our HR processes and culture. Key Responsibilities: •HR Process Development: Maintain and continuously develop HR processes across the entire HR cycle, ensuring they align with organizational goals and industry best practices. •Recruiting: Lead and manage the full recruitment process, including sourcing, interviewing, and onboarding candidates to meet the organization’s talent needs. •Culture Development: Foster and enhance the company's culture by organizing online and offsite corporate events that promote team collaboration, engagement, and a positive work environment. •Team Communication & Retention: Work closely with team leads and department heads to understand their needs, increase retention levels, and promote a cohesive and productive team environment. •Payroll Participation: Collaborate in the preparation of payroll, ensuring accuracy and timely distribution of employee compensation. •Talent Engagement: Conduct regular HR talks and feedback sessions with employees to enhance engagement, satisfaction, and overall workplace morale. •Policy and Compliance Management: monitor HR policies and procedures to ensure compliance with local labor laws and organizational standards. Our Ideal Candidate Will Possess: •Minimum 3 years of relevant HR experience, including recruitment and employee engagement. •Proficient in English, both written and spoken, at a B2 level or higher. •Fluent in Russian. •Bachelor’s degree in HRM or related field (preferred). •Strong communication and organizational abilities. •Proficiency in HR tools and software. •Detail-oriented with strong multitasking and problem-solving skills. •Passionate about fostering a positive workplace culture. Benefits: •Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us! •Cozy, pet-friendly office in the heart of Limassol. •Ability to grow within a transparent grading system and bonuses. •Enjoy a generous vacation package of 21 working days per year. •Take advantage of 7 paid sick leaves annually, no doctor's note required. •An inclusive and adaptable company culture. •Team Buildings and Happy hours. Challenge yourself as an HR Specialist with a high level of autonomy and zero bureaucracy! Shape your career in IT with IREV! Join now!